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Introducing: The Shopstory Knowledge Base & Widget!

In case you didn't yet notice - there is a new help widget in the bottom right corner of the Shopstory App.

Now, you can access all kinds of useful content to help you get the most out of Shopstory! We have guides about:

  • Shop elements

  • Keywords

  • Recommendations

  • Metrics and tracking

We've also got all the old content, including the FAQs, Glossary and Error Message Infos.

Simply click on the widget to check out the various sections and guides.

You can also access the content directly via

We're here to help you.

This content is here to help you learn and help you find solutions to any problems you may encounter during your Shopstory journey.

Whenever you get lost and need some information, simply type what you are looking for into the search bar to find helpful guides.

Of course, if you can't find what you need, you can also contact us via the contact button accessible in the widget.

We would love to get your feedback!

If you have any feedback about this experience, please let us know via the contact form.

Thank you for trusting Shopstory - we're so excited to have you with us!