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![](https://media.stonly.com/media/images/8991ce8a-40ef-469e-83b6-ede4aaf3cec1.png?s=e5a100770f30e6cf7f9d06b457f5f14ce1220a8fbfcbceda501a6fe8b36e7c8b5b557ea1f4250f3c756e83000bc50ecfa4d1158c511a3bd1386f33629dd3154787826e8fedd1e8762f91bb48ef210d5a33eb1a9f5bb7234f0b3a56e3ba17b8d8a28b8ad57c799d21782b4cad8ca49dc4&w=1280&h=1440&auto=format)
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Error message: 7 PERMISSION_DENIED: Request had insufficient authentication scopes
This error message can appear if there were problems connecting the Google Ads account to Shopstory .
![](https://media.stonly.com/media/images/8991ce8a-40ef-469e-83b6-ede4aaf3cec1.png?s=e5a100770f30e6cf7f9d06b457f5f14ce1220a8fbfcbceda501a6fe8b36e7c8b5b557ea1f4250f3c756e83000bc50ecfa4d1158c511a3bd1386f33629dd3154787826e8fedd1e8762f91bb48ef210d5a33eb1a9f5bb7234f0b3a56e3ba17b8d8a28b8ad57c799d21782b4cad8ca49dc4&w=1280&h=1440&auto=format)
Possible Cause:
A possible reason for this may be that you did not give Shopstory the necessary rights when registering.
Possible solution:
Please reconnect to Google in the settings in Shopstory and grant Shopstory the rights.